Our general conditions of sale:

These terms are intended to define the rights and obligations of our company and its consumers in the online sales of items offered by our online shop.

Online sales in the shop are subject to these general terms of sale and any order placed by the buyer implies its acceptance on the content of the provisions below.

Our legal notice : We are domiciled in the 69400 in VILLEFRANCHE on SAÔNE in the Rhone in France at 65 rue de Barmondiere, and in accordance with the law of modernization of the economy in force since 01/01/2009, we are exempt from registration to the RCS however our SIREN number is 511 441 974 and NAF 4791 B.

1. terms of the offers:

The store reserves the right to adapt or modify at any time the present general conditions of sale without notice.

The items offered for sale on the store are presented and detailed so that every consumer is able to know the essential characteristics of the products they would buy (article L 111 - 1 of the consumer Code).

The photos that illustrate the description of items are given as an indication and are not binding.

2 rates:

Prices are expressed in euros and are exclusive of postage, invoicing of our products are Net HT (duty-free).

Prices are subject to French VAT (19.6% or 5.5%), however the VAT is not applicable and that's offered to our customers within the meaning of article 293 B of the CGI (General Tax Code) regarding our products in our shop online fees Transp. ORT are excluded.

The store reserves the right to revise its prices HT at any time but agrees to apply the rates in force at the time of the order and, subject to availability at that date.

3. shipping costs:

Shipping method and shipping costs are based on the destination area of the order and fully at your expense priced HT at the current rates of the post in Colissimo international and national.

4 rules:

The ordered goods are payable cash and without discount, payment method is at the option of the buyer among those offered by the shop:

-By credit card : you have priority treatment on our stocks and your shipping. Through Paypal, payments are secure, credit card details are encrypted under the protocol SSL (Secure Socket Layer) and never pass in the clear on the network. The shop has no access to disclosed details. Accordingly what these details are not stored on servers and are called back for each new transaction on the site.

-By bank transfer : the customer has 7 days to address its rules, after this time the order will be cancelled.

-By money order : the customer has 7 days to address its rules, after this time the order will be cancelled with the references of the order as well as the name and contact details of the customer to process his order quickly. Please take contact on the form of the shop for the communication of the address to send your payment by mandate Cash, only orders placed on the shop will be able to get the rest of the procedure.

-By check only for the France : the customer has a period of 7 days to address its regulation.

Please get in touch by email for communication of the address to send your payment, only orders placed on the shop will be able to get the rest of the procedure, after that time the order will be automatically cancelled.

The customer must attach identification accompanying the cheque with the references of the order and the date of the latter.

In case of default of payment : Shop reserves the right to refuse to make a delivery or to honor an order from a consumer who would not have paid totally or partially a previous order or with whom a dispute is underway of Directors.

5. availability:

The shop honors orders received within the limits of available stocks. When there is a downtime on an ordered product, the customer is informed as well as of the period of availability by e-mail. The shop may under any liability.

The average delay is not a strict time limit and the store will not be held liable in the event of delay of delivery or out of stock at our suppliers. These products are offered within the limit of stocks available.

Only the final break of an article from our suppliers will remove it from our offer to sell. Shop will then withdraw as soon as (s) article (s) in its catalogue.

The shop will not be responsible and will not give a right of action for the benefit of the customer. In the case of unavailability and out of stock, the customer may request to be reimbursed in the form of having, or a discount code reusable in a next command or by crediting your credit card.

6 guarantees:

Information about products and operating tips that are given are purely indicative and do not imply any commitment to the seller, the customer must check the adaptation of products to the use they make.

7 validation and shipping of the order:

Validation of orders and electronic signature (law of 13 March 2000 on electronic signature).

All order form signed by the consumer by "double click" constitutes irrevocable acceptance which cannot be questioned within the limits provided for in these terms of sale.

The "double click" associated with the procedure of authentication and non-repudiation and the protection of the integrity of messages constitutes an electronic signature. This electronic signature has value between the parties in the same way as a handwritten signature.

Delivery : All orders are shipped by post in tracking mode (Colissimo) for the France and other countries in tracking mode Colissimo international. We reserve the right to the choice of the carrier for the shipment of your package in case of inability of the postal services you deliver on time.

Orders are processed daily Monday to Saturday inclusive. The expedition takes place at reception of the payment of the order.

The delivery time is variable as necessary for the post office mail routing. Generally, for the metropolitan France, the delivery takes place between 48 and 72 hours (except bank holidays and working days) from the date of shipment. For Europe please expect a delay of about a week and 10 days for the rest of the world.

The products will be delivered to the delivery address you provided during the ordering process. This address will also be the billing address. You can also ask to be invoiced to another address by filling out the field and box provided for this purpose.

The preparation : Your order is prepared within 48/72 hours (working and holidays days) for any payment by credit card or receipt of your cheque (subject to availability of the products ordered).

Packaging : Your order is packed with the utmost care. A package of great resistance effectively protecting your products guarantees you receive your order in perfect condition.

The goods always travel at the risk of the client who must check the condition of the goods to the arrival of the parcel.

In case of dispute or damage, it is up to the recipient to formulate reservations justified in the presence of the carrier and to renew him within 48 hours by registered letter without taking the option of the package proposed by Colissimo that We recommend that you take when ordering from our store.

In all cases, we confirm by email orders shipping dates and tracking of your parcel number.

Lack of responsibility for our store : Shop cannot be held responsible for the breach of contract concluded on the occasion of force majeure, disruption or total or partial strike notably postal services and means of transport and/or communications, flood,. fire.

8 return an item:

Right of withdrawal : In accordance with article 121-16 of the Code of consumption, the buyer has a period of 14 days from the receipt of the order to return the product he bought. The right to return cannot be exercised if the forwarding procedure is respected and only if items are returned on time and are still sealed in their original packaging.

This right applies to products returned damaged, incomplete, without original packaging, the products open, unsealed or dirtied by the customer.

Before any return, the customer must first contact the store customer service for a return number, within 48 hours of making contact you must confirm by registered letter with acknowledgement with the copy of the Bill and statements of the reasons for the return.

The costs of the reconsignment in recommended mode followed with the parcel insurance are the responsibility of the sender.

No fold shipped mode cod will not be accepted by the shop. In Exchange for the respect of the above procedure, the shop is committed to make the Exchange or refund of the product within a maximum period of 14 days of receipt of the returned goods.

For orders placed outside the countries of the European Union, onus is on the buyer to check before taxes and various costs including those of the customs which are the full responsibility of the customer. No article cannot be accepted in return in a dispute of area.

The coordinates of our shop are indicated on your invoice attached to your parcel.

9. reservation of ownership:

In accordance with the law n ° 80.335 of May 12, 1980, La Boutique reserves the ownership of the goods delivered until full payment of their price.

10. computer and freedoms provisions:

The information that is requested from the customer are necessary for processing and execution of his order.

The data files remain internal to the shop and any person has a right of access and rectification to information about, this in accordance with the data protection act of January 6, 1978.

The user of the Web site acknowledges having the skills and means necessary to access and use this site. He also admits having taken knowledge of the present legal notice and agrees to comply.

The store cannot in any circumstances be held responsible for damage caused by inappropriate use of the products featured in our shop, or consequences unwanted usage of the information contained in this site. By using this site you accept full responsibility.

Any representation total or partial of the site by any method whatsoever including photos, without the express permission of the owner of the website is forbidden and would constitute a counterfeit sanctioned by articles L 335-2 and following of the Code of intellectual property.

Confidentiality : We are committed to ensure the confidentiality of personal information provided by our visitors and customers. The store underwent a declaration to the CNIL No. 1358323 in accordance with the legislation in force.

Volatile nature of the data collected on the site : To process your order, we must be able to know and memorize some of the parameters which are communicated to us by your computer: who are you, the items you are currently viewing, buying...

Cookies are programs used for the sole purpose of remember the time of your visit, your identity (known thanks to your pseudo and your password) and the contents of your caddie as you fill. Once your shopping is complete, this information is automatically erased, our "cookies" with those so-called "volatile cookies".

Protection of personal data : As long as site. e-commerce, we collect a certain number of information necessary to the treatment orders. These information are held with the utmost confidentiality and remain internal market of oil of nigelle.

Security of transactions : Payment by credit card is ensured by Paypal, recognized for its reliability in transactions on the Internet. The transaction made between you and Paypal is encrypted (SSL).

The banking information that you provide is encrypted on your own computer and will never circulate in clear on Internet. No credit card number is therefore stored on our server.

French regulations : In accordance with the data protection law as of January 6, 1978, you have a right of access, of correction, modification and suppression concerning the data which concern you. You can exercise this right by sending us a letter or email through our store.

11 dispute:

These general terms of sale are governed by french law.

Any dispute relating to the interpretation or execution of the orders will be examined with the utmost care and will be an immediate settlement proposal.

Complaints not resolved between the shop and the buyer, only the commercial court nearest of the shop which she depends legally will be competent in the matter.

The operator of our store brands e-commerce as well as photos and logos are registered trademarks is the exclusive property of our online store.

Although this site is updated regularly, it may include errors and omissions to technical, typographic, etc. If you see such problems, please let us know by writing us an email through our shop.


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